Security Operation Center
Protect your infrastructure around the clock with our expert-led Security Operations Center, advanced SIEM analytics, and rapid threat mitigation partner services.
For teams that need someone watching at 3am without carrying a 24-hour security rota on their own payroll.
Protect your infrastructure around the clock with our expert-led Security Operations Center, advanced SIEM analytics, and rapid threat mitigation partner services.
Trusted by businesses building for what’s next
Fewer, Better Alerts and a Team That Owns Them
A monitoring tool that pages you at 3am for nothing has not improved your security. We tune the signal first, then put people and a playbook behind it.
Tune Before You Alert
Detection content is tuned against your environment and your telemetry, so the alerts that reach you are the ones that describe something real.
- Baseline period before any alerting is switched on
- Coverage gaps reported as findings, not left silent
One Queue, One Ownership Chain
Alerts carry a severity, a playbook and a named responder, so a detection reaches a decision rather than sitting in a list someone reads in the morning.
- Triage and escalation path per severity level
- Every incident closed with a written disposition
Hunting Where Rules Cannot Reach
Analysts work your environment directly, tracing behaviour that no rule was written for, because the adversary who matters is rarely the one in the playbook.
- MITRE ATT&CK coverage reviewed each quarter
- Hunt findings converted into detections where useful
Evidence as a By-Product
Logs, timelines and control evidence are kept because the operation produces them, so an audit is a report rather than a month of work.
- Continuous compliance logs mapped to your frameworks
- Executive reporting in business language, not alerts
What SOC Management Covers
The four areas the centre runs for you, from detection to the report your auditor reads.
Continuous Threat Monitoring & Surveillance
24/7/365 surveillance of network traffic, endpoints, cloud workloads, and applications to detect suspicious behavior instantly, combined with centralized log collection, normalization, and advanced analytics using leading SIEM platforms to uncover hidden threats
Incident Detection & Rapid Response
Immediate triage, containment, and eradication of cyber threats to minimize downtime and business impact, supported by proactive threat hunting where expert security analysts actively search through your environment to find stealthy adversaries bypassing standard automated controls
Intelligence & Vulnerability Integration
Feeding real-time global threat intel feeds into your defenses to protect against emerging zero-day exploits and proactively secure your infrastructure
Compliance & Audit Reporting
Delivering continuous compliance logs and executive dashboards to satisfy major regulatory frameworks such as SOC 2, HIPAA, ISO 27001, and PCI-DSS
SOC Services Include
Modular capabilities you can adopt as a full managed centre or phase in by coverage need.
24/7/365 Monitoring
Always-on triage of network, endpoint, cloud and application telemetry, with severity-based escalation.
MonitoringSIEM Engineering
Log onboarding, parsing, normalisation, retention and tuning so the platform answers questions when asked.
SIEMDetection Engineering
Analytics and detection rules mapped to MITRE ATT&CK, reviewed as techniques and adversaries change.
DetectionIncident Response
Triage, containment, eradication and recovery, with a written timeline and post-incident review every time.
ResponseThreat Hunting
Scheduled and hypothesis-led hunts run against your real telemetry, not a generic report of best practice.
HuntingVulnerability Management
Scanning, triage, prioritisation and remediation tracking, with risk-based ordering instead of a raw list.
VulnerabilityThreat Intelligence
Feeds and advisories turned into detections and watch lists for the tooling your estate actually runs.
IntelWhat a Managed SOC Commits To
The service levels we put in the agreement and report against every month.
Monitoring coverage across every day of the year
Acknowledgement target for a critical alert
Escalation target for a confirmed critical incident
Alert quality reviewed every month, not inherited
What You Get
Artifacts your security, compliance and leadership teams can rely on.
Coverage Map
What is monitored, what is not, and the blind spots named.
Detection Library
Tuned rules mapped to MITRE ATT&CK techniques.
Incident Playbooks
Written response steps per scenario and severity.
Monthly SOC Report
Alert volume, severity mix, MTTD and MTTR.
Threat Hunt Reports
Hypothesis, evidence, findings and recommended detections.
Executive Summary
Risk posture in business language for leadership.
How We Deliver
Six steps from first assessment to a centre that runs without you.
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01
Security Assessment & Scope Review
Assets, telemetry, frameworks and escalation agreed.
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02
Onboarding & Tool Integration
SIEM, EDR, cloud and intel sources connected.
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03
Baseline Tuning & Playbook Customization
Tuning period run and response playbooks written.
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04
Go-Live & 24/7 Handover
24/7 watch begins with named responders on rota.
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05
Threat Mitigation & Remediation Support
Incidents triaged, contained and remediated.
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06
Continuous Improvement & Review
Coverage, playbooks and tuning reviewed monthly.
Ways to Work With Us
Pick the model that matches your coverage, compliance and internal capacity.
Dedicated Team
For organisations that need a full 24/7 function.
- Named analysts working your telemetry
- Shared shift handover and reviews
- Scale the team up or down
Fixed Scope
A defined coverage, tooling and onboarding scope.
- Defined deliverables and timeline
- Transparent, milestone-based pricing
- Clean handoff to your team
Advisory & Hourly
Expert help exactly when you need it.
- SIEM architecture and tuning
- Detection review and hunting sprints
- Pay only for the hours you use
Is This Service Right for You?
A quick check on whether a managed security operation makes sense right now.
A good fit if
- You cannot staff a security watch around the clock
- Alerts reach people but nobody owns the response
- You need SOC 2, HIPAA, ISO 27001 or PCI-DSS evidence
- Your SIEM exists but nobody tunes or triages it
The wrong start if
- You have no systems to monitor yet
- Detection tooling is not yet in place at all
- You are looking for a penetration test instead
Frequently Asked Questions
Quick answers on coverage, tooling and service levels. Cannot find yours? Ask our team directly.
Still have a question?
Ask an engineer, not a call centre. You get a straight answer within one business day.
Ask our teamThat depends on your telemetry and the behaviour in question, so we measure it rather than promise a number. In the first month we baseline your environment and set detection coverage, and from the second month we report mean time to detect and mean time to respond against your own data.
An assessment of your assets, frameworks and escalation paths, then connection of your SIEM, EDR, cloud and identity sources. We run a tuning period with alerting off before the watch begins, because detections written against a noisy environment produce noise rather than signal.
Yes, and usually the watch sits alongside them rather than replacing them. We take the overnight and alert-driven load, hand your team the incidents that need judgement, and keep your engineers in the loop so nothing becomes a black box during an incident.
Microsoft Sentinel, Datadog Security and Defender for Cloud are the platforms we run most often, and we also work with the major EDR and identity providers. We work with the stack you have rather than a tool we would prefer you bought, and we say so if it cannot cover what you need.
A monthly retainer scaled to the coverage, data volume and the number of sources you protect, rather than a per-incident charge that would discourage us from doing the job. Contractual service levels cover acknowledgement and escalation, and the monthly report shows the measured numbers behind them.
The severity drives the process. A critical alert gets acknowledged inside the target, escalated within minutes, worked to containment under the relevant playbook, and closed with a written timeline and post-incident review. You get updates on a stated cadence for as long as the incident runs.
Need Someone Watching at 3am?
Tell us your estate, your tooling and your compliance deadlines. We will map the coverage and quote it.